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Table 5 Patients’ expectations of primary health care (PHC) – comparison of patient and physician subthemes

From: Patients’ expectations of primary health care from both patients’ and physicians’ perspectives: a questionnaire study with a qualitative approach

Patient subthemes

Shared subthemes

Physician subthemes

Assessment

Best possible care results

Communication

Continuity

Explanation

Good care process

Patient–physician relationship

Proficiency

Regular follow-up

Symptom relief

Approachability

Availability

Care planning

Follow-up

Information

Investigation

Medical treatment

Referral

Better health

Certificates

Good health

Good health care results

Guidance

Rehabilitation