Patients’ expectations of primary health care from both patients’ and physicians’ perspectives: a questionnaire study with a qualitative approach

Table 3 Patients’ expectations of primary health care (PHC) – patient themes and subthemes

Themes	Health care provider	Consultation	Action	Outcome	Plan
Subthemes	AvailabilityProficiency	Approachability Communication Patient–physician relationship	Assessment Care planning Good care process Investigation Medical treatment Referral	Best possible results of care Explanations given Information Symptom relief	Continuity Follow-up Regular long-term follow-up

ISSN: 2731-4553